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Position Details
Reference Number 14095
Position Title Client Services Officer
Employment Type Casual
Entity SYP & Major Projects
Location Oats Street 170 Swansea Street East, East Victoria Park Western Australia 6101
Award Brightwater Care Group Incorporated Health Services Union Enterprise Agreement 2013
Position Summary

At Brightwater Care Group, we specialise in providing aged care and disability services to help our clients to live happy, healthy and fulfilling lives.  We’re recognised for our high quality care and rehabilitation services, as well as for our personalised approach, experience and results.


After 115 years of care, we’re experts in our field and, as one of the country’s largest care providers, we have the resources and drive to innovate, adapt and empower our clients and staff. Our team members find their roles highly fulfilling and rewarding. We treat our clients the same as we would treat a member of our own family and we also show the same respect for our work colleagues. 


An opportunity has become available for a Client Services Officer to join our Disability Services team at Oats Street, located in East Victoria Park, on a casual basis to work a variety of hours as required. This is a great chance where you can be part of our successful and friendly team who offer exceptional care to our clients and be a part of a supportive working environment.


You will report to the Client Services Coordinator, and be required to create and maintain positive client relationships; schedule fortnightly rosters to ensure appropriate staff are rostered to meet client needs and contractual obligations. It is also essential you maintain relevant records and produce appropriate reports. 


On a personal level, you will demonstrate, strong customer service skills, exceptional computer skills, have a positive approach and be highly organised. Previous experience in Health or a related industry and rostering of staff will be highly regarded.


You’ll enjoy the benefits of Brightwater Care Group’s excellent working conditions with flexible arrangements, an attractive salary, and salary packaging benefits. So if you share our commitment for delivering uplifting personal care in a warm and supportive environment. If this sounds like the job opportunity for you, then don’t delay, send us your application before 27 October 2017.


The attached Job Description provides more information about the role, including a full list of duties and selection criteria. You can apply online or, for confidential enquiries; phone please call Amber Hayman on 9362 9280.


 Go on – Be Bright, Be You. At Brightwater.

Selection Criteria Essential: Do you have a current National Police Certificate less than 12 months old (or are you willing to obtain one)?
Desirable: Do you have previous experience in the Health Care industry in a similar role?
Essential: Are you available for Casual shifts as required?
Contact Person Amber Hayman
Contact Number 93629280
Closing Date 27/10/2017
Position Description Client Services Officer.pdf
Application Guide click here to view